Shipping

SHIPPING DESTINATIONS
Nulla ships to most countries, excluding Nicaragua, Cuba, Iran, North Korea, Syria and Sudan. We apologize for any inconvenience this may cause.

PROCESSING TIMES
Orders are usually processed within 1-2 business days from when the order is created. If for some reason processing times are longer than usual, we will always notify you via email. Please note, we ship Monday through Friday 9-5 EST. This excludes weekends and major holidays.

CANADIAN SHIPPING
For the standard shipping option, we use an expedited service that takes approximately 1-5 business days to arrive from the ship date. Express service times will vary.

UNITED STATES SHIPPING
For the standard shipping option, we use an air shipping service that takes approximately 2-5 business days to arrive from the ship date. Express service times will vary.

INTERNATIONAL SHIPPING
For the standard shipping option, we use a non-tracked air shipping service that takes approximately 6-18 business days to arrive from the ship date. International shipping does vary in time depending on exact location. Please note, this does not include any delays experienced at customs. Express shipping times will vary.

CUSTOMS, TAXES, DUTIES AND TARIFFS
Nulla is not responsible for customs, taxes, duties and tariffs. These charges are set by your country – we are not able to influence or control the rate at which you are charged. We suggest you contact your country’s customs office if you are concerned about the charges that may occur. Again, Nulla does not set these rates, nor do we have control over them.

ADDITIONAL INFORMATION
Upon placing an order, Nulla will send two confirmation emails: the order confirmation email and the shipping confirmation email. Please be sure to check each email to ensure all information has been entered correctly at checkout.

If you notice any mistakes, please email hello@nullashop.com right away so we can attempt to correct this for you. We can only correct errors prior to shipment. If the error is not caught prior to shipment, Nulla reserves the right to charge a re-shipment fee.

Still have questions? Email hello@nullashop.com for further information.